Retreat Facilities

Welcoming Reception

Situated on the ground floor of the main public building, directly inside from the covered vehicle unloading bay, is the 24-hour hotel reception. Guests are greeted and farewelled by our friendly attentive front office team ensuring they feel secure and cared for during their stay. Within this facility you will find twin check-in desks for independent travellers, a designated tour check-in area, local activity desk, comfortable seating area and elevator access to the restaurant and first floor guest rooms.

Other Guest Services

Other guest services are on offer to enhance our guests’ experience. These include, but are not limited to:

• Amaia Luxury Spa
• The Frond Bar & Restaurant
• Outdoor Pizza Oven
• 24-hour Reception
• 24-hour Room Service
• 2 guest laundries
• FREE WiFi throughout hotel
• Concierge service
• Activity Booking Service